The Valencia Local Police, aware of the importance of real-time visualization of police data and cameras for its daily operations, implemented new audiovisual technological solutions to its Comprehensive Security and Emergency Center (CISE). This solution has significantly improved the decision-making and coordination capacity of the police in prevention, surveillance, and investigation of infractions and criminal acts.

Published in: Digital AV Magazine , ITReseller , Digital Security Magazine

The solution is composed, on the one hand, of a Novastar H15 video management processor, HDMI wiring, electrical wiring and electrical panel, which were integrated into a video wall already installed in the control center of the CISE area of the police headquarters. And, in addition, a 65” Clevertouch Impact Max V2 monitor with OPS, floor stand and Poly Studio USB videoconferencing system, in a meeting room, from where they control the large events that take place in the city of Valencia.

Advised by Nunsys and Charmex , they replaced, in September 2023, a 2010 system that no longer met all current needs. As explained by the Valencia Local Police (PLV), before starting the project, several systems were analyzed to identify the ideas and functions of interest, prior to writing the technical description sheet.

"The video wall and the Novastar H15 management system are used 24 hours a day, 7 days a week, by all CISE personnel in charge of citizen service through the 092 emergency telephone number, as well as those who receive and They attend to 112 incidents related to Valencia. And they distribute these services to police personnel who are available throughout the city,” explains Pablo Quiñonero, Chief Inspector of the IT Section.

The Chief Inspector points out that, although they have not had to overcome obstacles after installation and the work operation has remained unchanged, new functions have been incorporated that were not previously available in the previous system. Therefore, to make the most of them, the technical staff is receiving training from the Nunsys installer and the Charmex specialists (Novastar's official supplier). And, consequently, the implementation of the new system has generated learning opportunities for the CISE team, which now adapts to this technology.

A notable example of these new functions is the ability to launch messages from the Novastar H15 by the supervisor, facilitating more agile and effective communication between teams, improving coordination in critical situations.

“So far, the main change observed is the improved resolution and dynamism when the sources of information are changed,” highlights Pablo Quiñonero.

And he adds that among the advantages of working with this solution are the speed, quality and resolution of the video sources. With integration and communication possibilities.

In addition, Novastar's H15 electronics are scalable with options for extra input and output cards, which in the future would allow the PLV to control more IP cameras and send their images to more locations.

For more efficient coordination in emergency situations and large events, “an almost automated system is also being implemented to change the data and sources of information that are to be displayed depending on the time and events that are organized in the city,” he highlights.

This is the 65” Clevertouch Impact Max V2 monitor with OPS and Poly Studio USB video conferencing system, which helps coordinate large-scale events in the city of Valencia, such as the Fallas or the marathon, from an adjacent meeting room.

“We would undoubtedly recommend this solution and, in fact, it has been integrated with the Health and Fire Services, we use a second video wall, linked to the main one located in the Coordination Center, for large events and emergency situations. There, we want to quickly coordinate different priority service bodies or fleets,” says the Chief Inspector. Highlighting that the real-time visualization of police data and cameras is really important and necessary for decision-making at such times.